Terms and Conditions

Last updated: 01/2026

1. General Information
These Terms and Conditions (“Terms”) govern the use of the website www.vitcera.com (the “Website”) and the purchase of products offered through it.

The Website is operated by:

SIA VITCERA
Registration No.: 50203686091
Legal address: Rīga, Lāčplēša iela 75B, LV-1011
Email: info@vitcera.com

By accessing or using this Website, you agree to be bound by these Terms.

2. Products
SIA VITCERA sells floor tiles and related products.
Product images are illustrative only. Actual colors and finishes may vary.

3. Prices
All prices are shown in EUR (€) unless stated otherwise.
Delivery costs are calculated separately.
Prices may change without notice.

4. Orders
Orders are binding only after written confirmation by SIA VITCERA.
We reserve the right to cancel orders due to availability or errors.

5. Payment
Orders are processed after full payment unless otherwise agreed.

6. Delivery
Delivery times are indicative.
Risk transfers upon delivery.
Customers must inspect goods upon receipt.

7. Returns and Complaints
Defects must be reported promptly.
Installed tiles cannot be returned.
Minor variations are not defects.

8. Intellectual Property
All Website content is owned by SIA VITCERA.

9. Limitation of Liability
Liability is limited to the value of purchased products.
We are not responsible for installation errors.

10. Force Majeure
We are not liable for delays caused by events beyond our control.

11. External Links
We are not responsible for third-party websites.

12. Governing Law
These Terms are governed by the laws of the Republic of Latvia.

13. Changes to Terms
Terms may be updated at any time.

14. Contact Information
Email: info@vitcera.com
SIA VITCERA